Giving & Receiving Feedback
Whether your managers are heading into review season or raising a difficult issues, our new Forum Theatre programme on giving and receiving feedback lets them rehearse the conversation before it counts.
Our highly experiential programme uses forum theatre to help participants give and receive feedback with clarity, honesty and care. Drawing on behavioural science and coaching techniques, it turns everyday feedback moments into a live, practical learning experience.
Our coaches, who are trained actors, play out realistic feedback conversations drawn from your working world. Throughout the session, managers get the opportunity to pause the scene, suggest a different approach and direct the scene as it goes. Seeing the conversation shift in real time shows them what helps a message land, and what sparks defensiveness, from both sides of the conversation.
Participants will practise structuring their message clearly, reading and responding to emotional reactions, and receiving difficult feedback with curiosity rather than defensiveness. By the end of the programme, they’ll have practical tools to make feedback a regular, constructive part of how they work, building trust, stronger relationships and better performance.
Business Outcomes
- Raise team performance through a culture of regular, honest feedback
- Resolve performance issues earlier, cutting the time and cost of formal processes
- Improve engagement and retention by making people feel seen and supported
- Strengthen collaboration across teams through more open, trusting relationships
- Build leaders who address issues confidently, improving the quality of management across the organisation
- Speed up development and readiness for promotion, strengthening the internal talent pipeline
Learning Outcomes
- Managers will learn how to have the right conversation at the right time
- Managers will master clear and effective two-way feedback focused on inspiring positive action
- Individual contributors will be guided on how to ask for feedback proactively
- Managers will gain the confidence to manage challenging conversations
- Managers will strengthen their ability to adapt feedback to different people and situations
- Individual contributors will strengthen their ability to receive feedback with greater openness and curiosity
Who we help
First time leaders
Leaders
Managers
Senior leaders
Featured webinar
Giving and Receiving Feedback in Performance Reviews
Watch as Glynne Steele and Kate Leto explore giving and receiving feedback for managers in performance reviews, and how to encourage honesty from their teams.
Glynne Steele
Founder of DoThinkDo
Kate Leto
Executive Coach for Technology Leaders