AI Adoption & the Need for Human Connection

Our latest research paper explores the leadership, communication and human challenges shaping AI transformation, and why trust, connection and adaptability are becoming critical to long-term success.

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What you’ll find in this guide

This research paper goes beyond the surface of AI transformation to examine what really determines success when pressure is high and change is constant. Inside, we unpack the often-overlooked human dynamics that shape whether AI initiatives gain traction or quietly stall.

You’ll explore how leadership is being redefined in real time, as AI reshapes decision-making, accountability, and coordination across organisations. We look closely at why many transformation efforts fail to deliver, not because of the technology, but because connection, trust, and alignment break down under pressure.

The guide also brings to life the critical capabilities leaders need to navigate this environment, from exercising sound judgment in ambiguity to sustaining collaboration when stakes are high. Drawing on behavioural science and real-world application, we show how these capabilities can be strengthened, not in theory, but in the moments that matter most.

Finally, we introduce the DoThinkDo approach: a practical, experience-led model designed to help leaders stay connected, think clearly, and act decisively during AI-driven change. Through this lens, you’ll gain a clearer understanding of how to maintain momentum, improve coordination, and turn transformation into sustained performance rather than stalled ambition.

Dr. Janet Ahn

Dr. Janet Ahn is a behavioural science expert and experimental social psychologist with a rare track record of impact across academia, consulting and business leadership over two decades. 

She specialises in designing evidence-based interventions that move behaviour and translating those shifts into measurable outcomes for organizations and the people who power them.

After beginning her career as a tenure-track professor, Janet transitioned to become the Chief Behavioural Science Officer and later the President of the Americas at a global behaviour change consultancy. There, she built a world-class R&D function and led product innovation and measurement, translating academic insight into scalable solutions. She was responsible for commercial and operational leadership, overseeing client delivery, marketing, and strategy for Fortune 500 and S&P 100 clients.

As founder of Perilla & Co., a boutique behavioural science advisory, she partners with business leaders to align people strategy with performance, focusing on the behaviours that drive results. She also advises vendors on GTM strategy, product positioning, and thought leadership in the culture and performance space.

Dr Janet Ahn PHD
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